My endpoint (client workstation) is infected with a virus or malware



You might want to try this:

If you know what type of malware is present on your system, the Knowledgebase articles below contain instructions to clean the most common types of malware:

Best practices to protect against Filecoder (ransomware) malware

My computer has a virus—what should I do? (Preliminary malware troubleshooting)

Stand-alone malware removal tools

My ESET product detected a virus but cannot clean or delete it

Submit a virus, website or potential false positive sample to the ESET lab


Potentially unwanted applications

What is a potentially unwanted application?

Scan and remove Potentially Unwanted Applications (PUAs) using ESET endpoint products (7.x and later)

Scan and remove Potentially Unwanted Applications (PUAs) using ESET Security Management Center (7.x)

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