Modules update error on an endpoint (client workstation)

ESET Support » Business & Enterprise (Server Product) Support » Modules update error or other error message

You might want to try this:

Clear the update cache

If you manage your endpoints remotely, send a task to clients on your network to resolve this error:

• Using ESET Remote Administrator 6.x
• Using ESET Security Management Center 7.x

Alternatively, follow the instructions below to clear the update cache on an individual client workstation:

1. Verify that your Internet connection is active by visiting the ESET home page.
2. Open the main program window of your ESET endpoint Windows product.
3. Press F5 to access Advanced setup.
4. Expand Update.
5. Click Clear next to Clear update cache and then click OK.
6. Click Update Check for updates.
7. If the issue is still not resolved, click here for full instructions.

Other solutions:

Error downloading update file in ESET Endpoint Security or ESET Endpoint Antivirus (7.x)

Error "Virus signature database update failed" when updating from a global server (5.x)

Error downloading update file in ESET Smart Security Business Edition (4.x)

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