ESET Endpoint Encryption related

ESET Support » Business & Enterprise (Server Product) Support

You might want to try this:

Restore forgotten password for Full Disk Encryption in ESET Endpoint Encryption.

Decrypt a managed workstation with ESET Endpoint Encryption Server.

Change the Full Disk Encryption password on an ESET Endpoint Encryption standalone workstation.

Thanks, this solved my issue Contact Technical Support